episode 

21 Dimensions to Cultural Integration

Jonathan Shiery

Valeria Strappa

This amazing interview is from the past virtual summit we held in June. It talks about one of the hardest things in M&A practice- Cultural Integration. Discussing this topic is Jonathan Shiery, Director at Guidehouse, and Valeria Strappa, Director and Healthcare Integration Leader at JP Morgan, Chase.

Jeff Desroches
VP of Corporate Development at Atlas Copco
Ivan Golubic
Former VP Corporate Development at Goodyear
Erik Levy
Group Head Corp Dev and M&A at DMGT PLC
Kison Patel
CEO at DealRoom

21 Dimensions to Cultural Integration

15 Jun
with 
Jonathan Shiery
Valeria Strappa
Or Listen On:

21 Dimensions to Cultural Integration

21 Dimensions to Cultural Integration

“Every deal is different and it doesn't have to do with the industry. It has to do with the deal itself.” -Valeria Strappa

Importance of Culture

The characteristics that make a company an attractive merger or an attractive acquisition are reflected in the talent and the way they get things done. So you can actually say that the underlying reason for the deal is the culture itself. Which is why culture is everything. 

Every deal is different

You can’t template cultural integration. Every deal is different and it all starts with the strategy of the deal and the incentives to deliver the business case. The spirit of the deal and the structure of the deal will also be different in every deal and they will delineate how people will behave as you start integration.  

Non-Negotiables 

As you close the deal, it is very important to talk about the non-negotiables of the deal. There are certain things that the acquirer doesn't want to change in the acquired company because that is what will preserve the spirit of the deal. Also, there are certain things that the acquired company cannot challenge because that is the acquirer’s process, regulatory environment, product or whatever it is. 

Keys to Success 

The first step to success is to have that cultural assessment as part of due diligence. Many times people forget how important cultural integration is. Having a very structured approach to it really helps a lot because it also dictates the approach to integration.  

Leadership interaction is key. Through leadership interactions, you can shape cultural integration. If you can capture the hearts and minds of the acquired company’s leadership, that's when you will achieve that inflection point. That is where the leadership will start influencing their own company on new behaviors. 

Not a one way street

Cultural Integration is a 2-way transformation street. Both parties are going to be experiencing change, and the best thing that you can do is try and grow together. Make sure that both parties are open to learn from each other's processes and behaviors. 


“Many times, the acquirer is so concerned about integrating, that it could be suffocating the assets that they acquired, and also losing the opportunity to advance together and even move your own company forward by learning from the new acquisition.” - Valeria Strappa


special guests

Jonathan Shiery
Director at Guidehouse
Valeria Strappa
Managing Director - Healthcare Integration Leader at JPMorgan Chase & Co.

special guests

Jonathan Shiery
Director at Guidehouse
Valeria Strappa
Managing Director - Healthcare Integration Leader at JPMorgan Chase & Co.

Hosted by

Kison Patel
episode 

Episode Transcript

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