Use this play to measure the level of engagement and support of your key stakeholders.
“People are normally productive for about 5-7 hours in an eight-hour day. But anytime a change of control takes place, their productivity falls to less than an hour.” – Dennis Kozlowski
As the saying goes, you can only manage that which you measure. If you therefore intend to manage the level of support and engagement of your stakeholders during a divestment, then measurement of the level of engagement and support is central to this activity. Assessing engagement can be done in a number of ways, and usually requires a combination of approaches reflecting the situation and group being assessed. These methods include:
Participants of the survey, when the assessment should be conducted and specific questions to ask will all depend on the stakeholder group and the findings of the Impact Analysis. In general however, an assessment should be run a few weeks following announcement of the divestment, approximately half way through the process, and a few weeks before conclusion of the program and return to business as usual.
Questions/topics to be explored are likely to include:
Executive sponsor, separation manager and deal team
Meeting Agenda, Whiteboard, Strategy Documents
Spend one day or more to prepare materials for a two hour play.